NEC4: The Role of the Service Manager
Year Published: 13 November 2019
Author: Bronwyn Mitchell and Barry Trebes
Publisher: ICE Publishing
ISBN Number: 978-0-7277-6446-1
Price: R 1,500.00 Incl. VAT
Weight: 500g
Summary: Written by two NEC experts, NEC4: The Role of the Service Manager describes the technical and behavioural traits required for the role of Service Manager in a NEC4 Term Service Contract (TSC4). Practical examples show how the Service Manager plays a key role in providing leadership, encouraging a collaborative culture and working collaboratively with the wider service team. The book is divided into a chronological set of learning outcomes that mirror the order in which a service can be established and implemented. With numerous flowcharts, checklists, and sample forms, NEC4: The Role of the Service Manager is an essential practical guide for those performing the role of Service Manager, and will also be a useful reference for Contractors looking to work effectively with the TSC4, and an effective companion for TSC4 training courses.
Stock Code: TD/TTP/4RSM
View Book Index
